Account & billing

CrunchJunky offers a range of plans to match agency size. Solo is an entry tier at €6/mo for individuals getting started; Starter (€24/mo, or €20/mo billed annually) suits small teams; Pro (€59/mo, or €49/mo annual) adds more capacity; and Agency (€99/mo, or €82/mo annual, up to 40 clients) is built for larger client books. The Scale tier is custom for large networks. Higher tiers raise the limits on clients, reports, team seats, and white-label options. AI Visibility's Managed AI is priced separately at €19 per model per month, so you only pay for the models you actually track — and you can always bring your own keys instead at no markup. You can compare every plan side by side on the pricing page.

Every new workspace starts with a 14-day free trial with full access to features — no credit card required to begin. The trial is the best way to connect a real account, build a report, and run a visibility scan on your own data before deciding. When the trial ends, add a payment method to keep your workspace active and choose the plan that fits. Nothing is charged automatically during the trial, and if you decide CrunchJunky isn't for you, simply let the trial lapse — there's nothing to cancel.

Change your plan at any time under Settings → Billing. Upgrades take effect immediately so you get the higher limits right away, with the cost prorated for the remainder of your billing period. Downgrades take effect at the end of the current period, so you keep what you've paid for until then. If a downgrade would put you over the new plan's limits — too many clients or seats, for example — CrunchJunky tells you what to adjust before the change applies, so nothing is removed without your knowledge.

Billing is handled securely by Stripe, and CrunchJunky never stores full card details. Every invoice and receipt is available under Settings → Billing → Invoices, where you can download a PDF for your records or your finance team. Add your company's billing details and VAT ID there so they appear correctly on every invoice. Subscriptions renew automatically at the end of each term at the then-current price. We give advance notice of any price change, and a change never affects the term you've already paid for.

Manage your team under Settings → Team. Invite colleagues by email and assign a role: admins handle billing and integrations, members build and deliver reports. Each plan includes a set number of seats; if you need more than your plan allows, upgrading raises the limit. Removing a member revokes their access immediately but leaves everything they built untouched — reports, templates, and schedules all remain in the shared workspace. Roles can be changed at any time as responsibilities shift.

Add a second step to every login under Settings → Security. Click to enable two-factor authentication, then scan the QR code with any authenticator app — Google Authenticator, 1Password, or Authy all work — and enter the six-digit code it shows to confirm the pairing. The moment 2FA is on, CrunchJunky issues a set of one-time recovery codes — save them somewhere safe, because they're shown only once and each lets you back in if you ever lose your authenticator. From then on, a fresh code from your app is required every time you sign in, so your workspace stays protected even if your password is compromised.

You can cancel your subscription at any time under Settings → Billing. Cancellation stops the next renewal; you keep full access until the end of the period you've already paid for, and you're never charged for a partial period after that. If you want to remove your data entirely, request account deletion from Settings → Workspace. After deletion, account and workspace data is removed or anonymised within 30 days, and you can export your reports beforehand. Billing records are retained only as long as the law requires. If you'd like a hand exporting before you go, email hello@crunchjunky.io and we'll help.